Terms & Conditions – Official Rules & Legal Agreement | Shagun Rummy
Welcome to Shagun Rummy—India's trusted platform for secure, enjoyable, and responsible online card gaming. Please carefully review these Terms & Conditions before using our services, applications, or participating in any event. By accessing or using Shagun Rummy, you agree to the terms set forth below.
1. Brand Introduction and Company Details
Who We Are
Shagun Rummy is a registered Indian brand operated by Shagun Rummy Private Limited, with headquarters in a major Indian city.
Mission
We are dedicated to delivering high-quality, fair, and enjoyable rummy games within India’s legal and cultural standards—no recharging, points, or monetary stakes.
Legal Status
We ensure full compliance with Indian laws and promote a secure, transparent environment for all users.
2. Legal Entity and Contact Information
- Brand/Company: Shagun Rummy Private Limited
- Registered Address: India (exact city available upon request)
- Support Email: [email protected]
- Customer Service Timing: 09:00–18:00 (Indian Standard Time)
3. Eligibility
18+ Only: You must be at least 18 years old and legally permitted by your jurisdiction to use our games and services. By accessing Shagun Rummy, you accept all legal responsibilities and obligations arising from your participation.
4. Account Registration & User Responsibilities
- Provide accurate, honest, and up-to-date information during registration.
- Account sharing, transfers, or multiple accounts per user are strictly prohibited.
- For any suspected account compromise, contact: [email protected]
- Violations may result in account suspension or restriction.
5. Games, Virtual Coins & In-App Purchases
Shagun Rummy does not support gambling, deposits, withdrawals, monetary transactions, or any form of virtual currency. Games are intended for entertainment and skill-building for users aged 18 and above.
6. Fair Play & Anti-Fraud Policy
- No cheating scripts, bots, or unauthorized tools are allowed.
- Multiple accounts and suspicious/fraudulent behaviors are strictly monitored.
- If you identify misconduct, report to: [email protected]
7. Payments, Refunds & Billing Terms
We do not process any payments, deposits, withdrawals, or real-money purchases. Beware of impersonation or phishing attempts and always access our official platform for secure gameplay.
8. Intellectual Property Rights
- The Shagun Rummy name, logo, and game resources are protected under trademark and copyright laws.
- Users may not reuse or redistribute any content or materials without express written consent.
- User-generated content and comments belong to Shagun Rummy but are not used without permission.
9. Privacy Protection
Shagun Rummy protects your privacy. For details regarding cookies and data policies, please see our Privacy Policy.
10. Risk Disclaimer
Shagun Rummy games involve risk—outcomes may vary. Device instability, connection issues, or system errors can impact play. The virtual environment does not offer guaranteed results.
11. Limitation of Liability
Shagun Rummy shall not be held liable for user conduct, loss of virtual items, or any accidental data loss. Service availability is not guaranteed in case of server failures or force majeure events.
12. Suspension and Termination
Accounts violating our Terms & Conditions may be suspended or deleted. Users can appeal by contacting our team. We reserve the right to restrict access or terminate accounts violating legal or community standards.
13. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the local laws of India. We do not offer or facilitate financial transactions. Any disputes must be resolved according to the jurisdiction outlined by Indian law.
14. Updates to these Terms
We may update these Terms & Conditions to reflect best practices and new legal requirements. Significant changes will be posted on this page, effective from the date shown above.
15. Contact & Help Center
If you have questions, concerns, or require clarifications, please write to us at [email protected] or visit our Contact & Help Center.
Shagun Rummy FAQ for Indian Players
Find clear answers to the most common questions Indian users ask about Shagun Rummy – including how to start playing, how safety checks work, and what to review before making any real money decisions.