Terms & Conditions – Official Rules & Legal Agreement | Shagun Rummy

Welcome to Shagun Rummy—India's trusted platform for secure, enjoyable, and responsible online card gaming. Please carefully review these Terms & Conditions before using our services, applications, or participating in any event. By accessing or using Shagun Rummy, you agree to the terms set forth below.

1. Brand Introduction and Company Details

2. Legal Entity and Contact Information

• Brand/Company: Shagun Rummy Private Limited
• Registered Address: India (exact city available upon request)
• Support Email: [email protected]
• Customer Service Timing: 09:00–18:00 (Indian Standard Time)

3. Eligibility

18+ Only: You must be at least 18 years old and legally permitted by your jurisdiction to use our games and services. By accessing Shagun Rummy, you accept all legal responsibilities and obligations arising from your participation.

4. Account Registration & User Responsibilities

• Provide accurate, honest, and up-to-date information during registration.
• Account sharing, transfers, or multiple accounts per user are strictly prohibited.
• For any suspected account compromise, contact: [email protected]
• Violations may result in account suspension or restriction.

5. Games, Virtual Coins & In-App Purchases

Shagun Rummy does not support gambling, deposits, withdrawals, monetary transactions, or any form of virtual currency. Games are intended for entertainment and skill-building for users aged 18 and above.

6. Fair Play & Anti-Fraud Policy

• No cheating scripts, bots, or unauthorized tools are allowed.
• Multiple accounts and suspicious/fraudulent behaviors are strictly monitored.
• If you identify misconduct, report to: [email protected]

7. Payments, Refunds & Billing Terms

We do not process any payments, deposits, withdrawals, or real-money purchases. Beware of impersonation or phishing attempts and always access our official platform for secure gameplay.

8. Intellectual Property Rights

• The Shagun Rummy name, logo, and game resources are protected under trademark and copyright laws.
• Users may not reuse or redistribute any content or materials without express written consent.
• User-generated content and comments belong to Shagun Rummy but are not used without permission.

9. Privacy Protection

Shagun Rummy protects your privacy. For details regarding cookies and data policies, please see our Privacy Policy.

10. Risk Disclaimer

Shagun Rummy games involve risk—outcomes may vary. Device instability, connection issues, or system errors can impact play. The virtual environment does not offer guaranteed results.

11. Limitation of Liability

Shagun Rummy shall not be held liable for user conduct, loss of virtual items, or any accidental data loss. Service availability is not guaranteed in case of server failures or force majeure events.

12. Suspension and Termination

Accounts violating our Terms & Conditions may be suspended or deleted. Users can appeal by contacting our team. We reserve the right to restrict access or terminate accounts violating legal or community standards.

13. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the local laws of India. We do not offer or facilitate financial transactions. Any disputes must be resolved according to the jurisdiction outlined by Indian law.

14. Updates to these Terms

We may update these Terms & Conditions to reflect best practices and new legal requirements. Significant changes will be posted on this page, effective from the date shown above.

15. Contact & Help Center

If you have questions, concerns, or require clarifications, please write to us at [email protected] or visit our Contact & Help Center.